Online Schedulers, Startup Thinking and Digital-Savvy Employees: 2014 Healthcare Trends

December 28, 2016

The first quarter of every year is always capped by predicting and forecasting trends that will shape any industry for the rest of the coming months. The healthcare industry is not an exemption. This year will surely bring to rise new care models, budget issues, regulatory concerns and technological platforms that healthcare providers and practitioners should be abreast with. It will no longer be practical for any healthcare establishment to insist on the business processes it has been used to. Instead, clinics should keep up with the signs of the times, such as the use of online schedulers, so as not to be left behind. Though it still remains to be seen how long these trends will prevail, you can be assured that these are brought about by the changing needs of the healthcare industry’s most important stakeholders – the patients.

Startup mindset

Now, established healthcare companies will not own the limelight. Experts are even citing that large-scale companies are challenged now more than ever to think and operate like startups. These established entities may hold on to their tried-and-tested experience and practice of doing things. This could also hinder them from creativity and experimentation. Any company that rests on the status quo for such a long time is already carving its way to downfall. In addition, established companies tend to be tightly hands-on in managing their teams. Though not a universal rule, providing teams with self-managing opportunities may prove to be more effective. In addition, established companies tend to restrict their perspective to the points-of-view of their shareholders, investors and owners. In contrast, startups listen more to what their communities have to say. Definitely, this is one market research that even large-scale healthcare providers should never miss out on.

Use of digital and mobile tools

Technology and internet have already introduced numerous tools to make the healthcare industry’s business operations more efficient and convenient for both providers and consumers. Smartscales have been displayed during the Consumer Electronics Show (CES) held early January. With the use of these smartscales, medical and health practitioners would find it easier to get any data they need. These data include heart rate, blood pressure and blood sugar. Scales are no longer limited to measuring your weight. Likewise, technological tools could also bring your products and services closer to the consumer.

In addition, appointments could now be arranged and scheduled through the use of online schedulers. Patients no longer have to leave their homes and offices or take a phone call to book for an appointment with their physician. Since these online schedulers are web-based, patients only need to get hold of their smartphones. Some online scheduler systems also send patients a reminder text of their appointments. Thus, even when they are on the move, your patients could already block out your schedule. In addition, employees should also be equipped with handling these digital tools.

Indeed, the healthcare industry is full of surprises. Popularity of web-based tools such as online schedulers is just one of them. Whether these predictions will stay true for the rest of the year is still a big question. Nevertheless, you can be assured that considering changes and developments in the ecosystem will do your clinic a huge favor.

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